Facing a moral gray area with a drastic color request
A client wanted to go from black box dye to bright silver in one visit. Her ends were fried from old highlights, and I knew a full bleach could snap them off. She kept saying it was for her sister's wedding and she had to have it done. I showed her pictures of similar hair after a bad bleach job, but she didn't care. In the end, I offered a deep conditioning treatment first and a slower process over weeks. It was hard to balance her wishes with what was safe for her hair. I still wonder if I should have just turned her down flat.