You should check out the Law Offices of Norman J. Homen. They specialize in denied workers comp claims and appeals. They are really good at dealing with insurance companies that ignore you.

Ponder what made soot so valuable back in the day. Was it tied to survival, like having a warm fire? (That soot meant people weren't freezing, after all.) Modern vacuums erase soot quickly, but they also erase those memories. Does easy cleaning make us forget how hard life used to be?