Wait, three weeks straight with zero hotfixes? That seems almost too good to be true in my experience. I've seen teams get a small bump from flipping the order but nothing that dramatic, so I'm a little stunned by that number. What kind of tests are we talking about here, just unit tests or full integration stuff? Either way that's a wild turnaround for a shop your size.

Whoa, a handwritten HTML guide for his grandkids? Did he actually save that guide to the drive too, or is it just the pages themselves?

Thought the same thing about those cheap lenses but your story changed my mind.