Rant: Paid $300 for a pellet smoker and it died after 8 cooks

I picked up a mid-range pellet grill in March for a brisket run in Kansas City, worked great for about a month, then the auger jammed right before a big family cookout. Customer service wants me to ship it back at $80 out of pocket, which basically covers a cheap offset setup. Anyone else get burned by pellet smoker repairs, or should I just go back to charcoal?

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