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Am I the only one who deals with customers second-guessing every diagnosis?
A guy came in last week sure his engine tap was just lifters. I told him it was a timing chain guide gone bad. He got a second opinion from a buddy who agreed with me after seeing the scan data. Now he acts like he knew all along. Some people just can't admit they're wrong.
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reesewilliams6mo ago
Honestly, it's like some customers have a PhD in armchair mechanics. I've caught myself double-checking my own work after one too many debates. But hey, at least we get good stories out of it.
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reese_lopez6mo ago
Take photos because it's harder to argue with visual proof.
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the_emma6mo ago
Ever try video instead of just pictures?
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