umab86•2d ago

Had to choose between a $20 part and a $200 part on a washing machine call today

I was out at a lady's house in Beaverton fixing her Whirlpool washer that was making this awful grinding noise during the spin cycle. After digging into it I found the tub bearing was shot but the drum itself looked fine. So I had to decide right there whether to just swap the bearing kit for like $20 or talk her into a whole new drum assembly that ran closer to $200. I went with the cheap route cause the customer was already stressed about the service fee and honestly I figured the bearing job would hold up for a few years at least. Got it all back together and the machine ran smooth as butter, no more noise. But now I'm second guessing myself because if that bearing goes again in six months she's gonna blame me. Has anyone else been in a spot like this where you pick the budget fix and hope it sticks?

2 comments

2 Comments

skyler_craig1d ago

Nah man, you did the right thing.

riverwhite1d ago

you did the right thing" - nah @skyler_craig, he really didn't though.