Forget the transmission, think about the trust you built. That customer drove 10,000 miles without a second thought because you did the job right. Makes you wonder how many other shops they passed by to come back to you. That kind of repeat business is the real trophy, isn't it?

Wait, the cat flyer was from 2019? That's so long ago, it's crazy it's still up. @margaret_wright50 is right about the fading, it really does feel like a ghost hanging there. Seeing it next to a fresh one just hits different, like a cycle that never ends.

What did the contractor look like at Totem, asking for a friend.