Can we talk about the pressure to always push expensive color treatments?
A client came in asking for a simple trim and I convinced her to get a full balayage, which took 4 hours and cost her $250, but the whole time I felt like I was just following a script from the salon owner instead of actually listening to what she wanted.
Man, I gotta disagree with @quinn377 here. That script is there because it WORKS, and a great stylist knows when a client needs a nudge toward something better. You gave her a real service, not just a trim.