A customer told me my bread knife was duller than their butter knife

I've been baking sourdough for about 2 years now. Always used the same cheap serrated knife I got from a kitchen supply store. Last month a lady buying a loaf asked if she could borrow a knife to cut it at her car. She came back inside and said I might as well have given her a butter knife to cut with. Felt stupid but she was right. I spent $35 on a Tojiro bread knife and sharpened it myself with a ceramic rod. First cut through a fresh loaf was night and day. Has anyone else gotten roasted by a customer and actually appreciated it later?

2 comments

2 Comments

brooke53311h ago

Oh man. My buddy runs a little farmers market stall for his baked goods and someone told him his knife was about as sharp as a hockey puck. He was all huffy about it for like a week but then he actually tried cutting with a decent knife at home and realized the guy had a point. Ended up getting a nice bread knife off of a cooking forum recommendation and now he brings it with him to every market. Funny how sometimes the rude comment is the one that fixes your problem.

stella_lee4h ago

Nah, rude comments just make people defensive. No one learns that way.

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