Oh man, that eyebrow pixel post got me too, it made me weirdly sad for the little guy.

Man, that is my exact nightmare. Here's the thing nobody's mentioned yet: if that door dropped while the oven was hot, check the frame where the hinges bolt in, because the metal around those holes gets stressed and can crack, and then a new spring won't hold worth anything. Mine did that on an old Caloric and I ended up drilling out the holes and using slightly bigger bolts, which was a whole Saturday I'll never get back. Before you buy a countertop one, shine a flashlight at those hinge mounts and see if the steel is torn, that's the part that decides fix or toss.

Is three callbacks in one week really a "brand new tech is broken" problem, or is that just what happens when you put any contact on a steel frame that gets baked by the sun every afternoon? I have seen older hardwired contacts do the same thing when the gap shifts with heat, and the fix was just adjusting the spacing or the magnet position. Before blaming the whole 2024 batch, have you watched one of them during that 2 PM window to see if it is the sun or maybe a loose mount? A bad batch would usually fail in a bunch of spots, not only on the one wall that turns into an oven. It might be worth putting a plain magnet contact on one door as a test for a few days before you call the rep.