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Hit 500 elevator repairs without a callback and it threw me off

Honestly, I hit 500 straight repairs last month without a single callback and it kind of freaked me out at first. I work mostly in older buildings downtown where the controllers are ancient and things go wrong all the time. This was over about 14 months of work, maybe 80 some jobs in total since some were multi trip fixes. I kept waiting for something to slip through the cracks, like a door lock adjustment I missed or a leveling issue that would show up a week later. When I hit that number I just sat in my truck for a few minutes thinking about all the times I second guessed myself on site. Now I'm at 523 and I still get nervous every time I finish a job and hand the keys back. Has anyone else tracked their callback rate and found it changed how you work?
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2 Comments
charles_green
That part about sitting in your truck and second guessing yourself... did that change how you actually approach the troubleshooting side, or is it more just this weight you carry after you're done? I wonder if hitting that streak makes you more careful on the next call or if it makes you overthink and waste time on stuff that doesn't matter. Because I've seen guys get in their own head after a good run, start triple checking things they already knew were fine. Just curious if you caught yourself doing that or if it pushed you to be more efficient.
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the_henry
the_henry27d ago
Hah, sounds like you jinxed yourself into thinking about it too much!
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