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A 22 year old lube tech asked me why I still use a paper notebook and it got under my skin
Kid's fresh out of tech school and works the bay next to me at the shop in Dayton, and while I was writing down a customer's mileage and complaint he asked why I don't just put it all in the tablet like everyone else. I told him the notebook has never lost a write-up, never needed a login, and fits in my back pocket, but then he asked what happens when I spill oil on it and I honestly didn't have a good answer. Been turning it over for 3 days now. Part of me wants to stay old school and part of me feels like I'm making extra work for myself. What's your setup, paper or app, and be honest about which one has burned you less?
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